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Fitbit Alta - How To Reboot, Reset or Restart

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Restarting your fitbit Alta is easy & quick. You won't lose user data, but is the recommended action whenever your fitbit is acting up such as: not synching, isn't responding to taps on the display and any other odd things.

You'll need your USB charging cable and plug it into a USB port.

Next plug the fitbit alta to the charger.

Notice the small round button at the USB plug portion of your charging cable. We simply need to press this button three times within eight seconds. Take your time pressing the buttons. You should feel a short vibration on the fitbit with each time you press the button.

If done properly, your fitbit will display the logo and software version. At this point, you can remove the device from the charging cable and if you are paired to a smartphone you most likely will not have to pair it again, so you can use the app and sync.

This isn't working? Try the fitbit help site for more help.
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/?l=en_US&c=Topics%3ATroubleshooting&fs=Search&pn=1

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